Cancellation Policy
Swift and transparent cancellation process for our community.
General Terms
Order processing occurs rapidly to ensure your pieces reach you as soon as possible. Because of this, **the time to request a cancellation is limited**.
| Timeline | Outcome |
|---|---|
| Within 2 hours | Accepted. Full refund. |
| 2 hours to Shipping | Conditional. Fees may apply. |
| After Shipping | Cannot be canceled. Refer to Returns. |
Detailed Process
01.
Early Request
Cancellations within the first 2 hours are processed immediately with a 100% refund.
02.
Production Phase
After 2 hours, your order may have entered production. Cancellation is not guaranteed.
03.
Handed to Carrier
Once dispatched, we cannot intercept the package. Please follow our return policy.
Refunds & Cancellation Fees
- 100% Refund: Full return of funds if canceled within 2 hours.
- 15% Fee: Applied after 2 hours to cover administrative and processing costs.
- Timeline: Funds are returned to the original payment method within 7 working days.
Important Notes
AccuracyReview all details carefully before checkout.
CommunicationContact support immediately for any changes.
ProcessingOrders move to our logistics team very fast.
ContactEmail us directly at [email protected]