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Cancellation Policy - Elegantfashionhouse

Cancellation Policy

Swift and transparent cancellation process for our community.

General Terms

Order processing occurs rapidly to ensure your pieces reach you as soon as possible. Because of this, **the time to request a cancellation is limited**.

Timeline Outcome
Within 2 hoursAccepted. Full refund.
2 hours to ShippingConditional. Fees may apply.
After ShippingCannot be canceled. Refer to Returns.

Detailed Process

01.

Early Request

Cancellations within the first 2 hours are processed immediately with a 100% refund.

02.

Production Phase

After 2 hours, your order may have entered production. Cancellation is not guaranteed.

03.

Handed to Carrier

Once dispatched, we cannot intercept the package. Please follow our return policy.

Refunds & Cancellation Fees

  • 100% Refund: Full return of funds if canceled within 2 hours.
  • 15% Fee: Applied after 2 hours to cover administrative and processing costs.
  • Timeline: Funds are returned to the original payment method within 7 working days.

Important Notes

AccuracyReview all details carefully before checkout.
CommunicationContact support immediately for any changes.
ProcessingOrders move to our logistics team very fast.
ContactEmail us directly at [email protected]
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