FAQs
30 days — your return window starts on the day your order is delivered.
Fashion should feel effortless, and that includes the details. Below you will find clear, concise answers about ordering, fit, shipping, and support so you can enjoy your look without hesitation.
1. How do I place an order and what happens next?
Add your chosen styles to cart and complete payment using PayPal, credit/debit cards, Stripe, or Airwallex. You will receive an order confirmation by email. Orders move to fulfillment within 1-1 business ngày, followed by a shipping confirmation once your parcel departs.
2. How do I choose the right size?
Select your usual size in similar silhouettes. For tailored guidance, email [email protected] with the style name and your measurements; our team is here to help. If the fit isn't right, you may return within 30 days.
3. Shipping, Handling & Transit
Please note: Shipping is not offered for free. Tracking information will be emailed as soon as your order ships.
4. Return Window & Requirements
To initiate a return, email [email protected] with your order number within 30 days of delivery. There is no restocking fee. Original shipping is only refunded if the item is incorrect or defective.
5. Refund Timeline
Once inspected, refunds are processed in 5-7 business days to your original payment method. Depending on your provider, it may take an additional 5-10 business days for the credit to appear.
6. How can I contact support?
Email is the fastest way: [email protected].
Mailing Address: 4157 Havenwood Ct NW, Kennesaw, GA 30144, United States.
In summary
From swift fulfillment to a clear 30-day return window, every detail is designed to keep your wardrobe on schedule. If you need a hand, our team is just an email away.