Privacy Policy

13 is the age below which we do not knowingly collect personal information. Your style is personal, and so is your data. This policy explains how Elegantfashionhouse handles information when you browse, shop, and connect with us.

1. Personal Data Collection

Identity and contact details

Name, email address, and shipping address are collected to facilitate delivery.

Order and payment information

• Order details: Items, sizes, pricing, and transaction metadata.
• Payment: Processed securely by our partners; we never store full card numbers.

Technical and cookies data

IP addresses, browser type, and interactions with our site to help us improve your experience.

2. Purpose of Processing

• Order Fulfillment: Payments, shipping, and delivery updates.
• Support: Handling inquiries, returns, and shopping history.
• Security: Fraud prevention and platform integrity.
• Analytics: Improving our product assortments and site performance.
• Marketing: Only when you opt-in; you can unsubscribe at any time.

3. Cookies Policy

We use essential cookies for cart functionality and analytics cookies to measure site performance. You can control these through your browser settings, though limiting them may affect checkout functionality.

4. Data Sharing

• Payment Processors: PayPal, Stripe, and Airwallex.
• Logistics: Third-party carriers for shipping and tracking.
• Compliance: Legal disclosures when required by law or authorities.

5. Your Privacy Rights

Regardless of location, you may request access, correction, or deletion of your data. We specifically acknowledge:

• California (CCPA/CPRA): Right to know, delete, and opt-out of data sharing.
• EEA/UK (GDPR): Right to portability, rectification, and lodging complaints.

6. Contact Information